The Communication Plus Healthline was one of the first Interpreting services to offer Interpreter availability within 1 hour, 24 hours a day, 7 days a week. This service continues to be sought after and we are proud of our ability to ensure that if a Deaf person has a medical emergency, we are able to provide an Interpreter for them, whenever and wherever they need it.
Our 24/7 service is provided predominantly in Healthcare settings and is available, under contract, at the following hospitals:
Newcross Hospital, Wolverhampton.
Sandwell and City Hospitals in Sandwell and Birmingham.
Heartlands, Good Hope and Solihull hospital via Birmingham Integrated Language Services.
If you attend A&E at any of the above hospitals you can request that they contact Communication Plus to provide you with an Interpreter. It is at the hospitals discretion as to whether they consider the situation to be an emergency and if so, they will contact our Emergency line and we will attend within the hour.
If they do not consider the situation to be an emergency, they will still contact us and we will attend at the agreed time. You will then be informed of this time.
If you require updates, you can contact us directly via the given mobile number and we can answer any queries to ensure that you are informed of when the Interpreter will arrive.
If you are not at any of the listed hospitals, you can still request that the hospital contact us and we will endeavour to ensure that an Interpreter is provided for you.
Communication Plus also provides registered training programs towards competence at all levels of communication support at its approved training center.