Communication Plus began as a small team of Sign Language interpreters working from a house in Birmingham. We were established in response to the experience of a Deaf BSL user who, at the most critical time of his life, was unable to access interpreting services. We no longer wanted this to be the norm; we wanted things to change. We had a vision of creating a 24/7 interpreting service to the BSL community.

We began by establishing a 24/7 contact number, previously called ‘Healthline’. Hospitals could request Sign Language Interpreters 24hours a day 7days a week, in the event of an emergency. The demand was great and Communication Plus soon expanded, providing Sign Language Interpreters to Education, Employment and within the Community.

We are now proud to hold the contract with a number of NHS Trusts across the West Midlands. We work in partnership with Trusts and agencies to ensure that Deaf people have appropriately qualified interpreters, sometimes with only one day’s notice and in emergencies, within 2 hours.

We also work with a number of corporate providing Sign Language Interpreters and other Language Service Professionals across a range of domains.

Not only do we provide Sign Language Interpreters but we train them, too. We are committed to excellence in all our services and our training is no exception.

Our team of trainers and assessors provide BSL courses from Level 1 through to the Level6 Diploma in BSL/English Interpreting. We also offer CPD training for Trainee and Qualified Interpreters.

We are proud of our achievements so far, but still believe there is so much more we can do.